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Behavior Management Systems, Inc.

Client Rights and Responsibilities

Client Rights

As a consumer of services provided by Behavior Management Systems, Inc., you have the:

  • The right to refuse extraordinary treatment;

  • The right to be free of any exploitation or abuse, including, for example, any financial or sexual relationship with any agency personnel or any member of the governing board;

  • The right to seek and have access to legal counsel;

  • The right to participate in decision making, related to treatment, to the greatest extent possible;

  • The right to confidentiality or records, correspondence, and information relating to assessment, diagnosis and treatment pursuant to SDCL 27A-12-26, SDCI 34-23-2 and SDCL 34-20A-91.

The confidentiality of alcohol and drug abuse patient records maintained by this program is protected by federal law and regulations, 42 C.F.R. part 2. See below:

Behavior Management Systems, Inc. may not tell a person outside the program that a patient receives services here, or disclose any information identifying a patient as an alcohol or drug abuser unless:

  1. the patient consents in writing;

  2. the disclosure is allowed by a court order; OR

  3. the disclosure is made to medical personnel in a medical emergency or to qualified personnel for research orb program evaluation.

Violation of federal law and regulations by a program is a crime. Suspected violations may be reported to appropriate authorities in accordance with federal regulations.

Federal law and regulations do not protect any information about a crime committed by a patient either at the program or against any person who works for the program or about any threat to commit such a crime.

Federal laws and regulations do not protect any information about suspected child abuse or neglect from being reported under State law to appropriate state or local authorities.


As a consumer of services provided by Behavior Management Systems, Inc., you have the RESPONSIBILITY:

  • To be open with your counselor;

  • To participate in your treatment and to cooperate fully with your counselor;

  • To attend your appointment promptly and to notify staff when you will not be attending scheduled appointments;

  • To treat staff with respect and courtesy;

  • To pay the day of services unless other arrangements have been made; and

  • To ensure that children who accompany you to the center are properly supervised.

If you have any questions about your rights and responsibilities, please contact your counselor. If you believe your rights have been violated in your contacts with Behavior Management Systems, Inc., please contact your therapist as soon as possible; or you may write Behavior Management Systems, Inc. CEO, Alan Solano. A written response will be returned within 14 days outlining the results of an investigation of the matter and/or steps which will be taken toward resolution of the grievance. You may also contact the Division of Community Behavioral Health, Kneip Building, 700 Governor's Drive, Pierre, SD 57501, phone number 605-773-3123

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