Behavior Management Systems Meet Our Staff

The people who make up our Counseling Services staff work in Rapid City, Spearfish, and Hot Springs. Our Behavior Management Systems family is populated with kind, caring, and professional individuals who are highly qualified with advanced degrees in Psychology, Clinical Psychology, Counseling, Education, Social Work, Nursing, and Medical Doctorates. Together, our team brings to the program a wealth of experience as mental health professionals; from the Licensed Professional Counselor and the Licensed Certified Social Workers, to behavioral therapists, Psychiatrists, medication managers, and educators.

Counseling Services cover a myriad of clients (children, adolescents, adults, couples, families, employees) and a broad spectrum of Issues & Disorders.

Meet Our Staff Meet Our Executive Council Back to About Us


We invite you to meet our outpatient staff and executive council and see for yourself what makes Behavior Management Systems the superior solution for mental health care in the Black Hills.

Lynnette Barse - Rapid City

Approved provider for many insurance companies.

I graduated from Emporia State University in Kansas with my undergraduate degree in Psychology and Art Therapy. I received my Master of Science in Clinical Psychology in 1988. After completing my internship at the community mental health center in Emporia, KS and a job working with special needs adults, I accepted a position as an out-patient counselor at West River Mental Health Center; now known as Behavior Management Systems (BMS). I have been with BMS since 1988.

During my 27 years at BMS, I have had additional training and experience working with issues related to emotional and behavioral problems, sexual abuse, foster care, pathological gambling, play therapy, women’s issues, couples and family counseling. I especially enjoy working with children, teens, and women to help improve their quality of life and level of happiness. I work together with my clients to develop a counseling plan with realistic goals for which they can strive. Plans may include: coping skills, stress management, assertiveness skills, adjustment to life changes, working through trauma, decreasing depression, anxiety, ADHD, behavioral issues, relational concerns, and/or family problems.

Clients and their families often comment on the warm homey feeling of my office and the ease in conversing and working with me. Call me if you want to start working on making a happier you.

Lesley Anne Dzintars - Rapid City

Approved provider for many insurance companies.

I graduated from South Dakota State University in 2000. For fourteen years I was a therapist, clinical supervisor and Director of Behavior Management Systems’ Mainstream Services before I transitioned to my current position in our Counseling Services Division in 2014.

I have experience in many areas of mental health; to include mood and anxiety disorders, substance abuse, major mental illnesses such as Schizophrenia and other psychotic disorders, relationship issues, personality disorders and enhancing general well-being. I have partnered with the legal system to provide services for offenders and I am certified in the Truthought Corrective Thinking Process.

My goal is to increase client awareness, look for opportunities to change old patterns and habits and ultimately create happier, more balanced lives. I believe mindfulness helps us live more consciously which is key to increased well-being.

I am also a Body Talk Practitioner in Training. Body Talk is a holistic approach which facilitates healing of the entire body/mind complex. This modality considers the whole person: mental, physical, energetic and spiritual aspects along with environmental and belief system influences. Body Talk enhances the individual’s own intrinsic ability to heal oneself.

I am married and am both a mother and a grandmother. I was born in England, raised in Martin, SD and have resided in Rapid City since 1985.

Carmen Heaphy - Spearfish

Approved provider for many insurance companies.

I graduated with a Master of Science degree in Education, Counseling, from Northern State University, Aberdeen, SD in 2006.

I have been in the mental health field since 2004 as a clinical specialist with the Northeastern Mental Health Center. I got my start in the field working overnights at a residential treatment center, Dakota House, and then moved to providing therapy to individuals and families as a counselor.

In 2012, I joined Behavior Management Systems as an out-patient counselor specializing in children, adolescents and families struggling with anxiety issues, depression, autism, ADHD, behavioral issues, social skills, sensory processing disorders and more. I believe my energy naturally connects with clients, both children and adults.

Not only do I enjoy my career helping children and families with mental health issues, but I also serve in our Army National Guard, 147th ARMY Band, located in Mitchell, SD since 1999.

I am married and have two young children.

Dr. Terry Hicks - Rapid City

Approved provider for Medicaid, Medicare and many insurance companies.

I am a licensed and Board Certified Doctor of Psychiatry. I graduated from the University of South Alabama School Of Medicine, Mobile, AL in 1978. Having enjoyed a twenty year career with the United States Air Force, I retired with the rank of Lt. Colonel. My last job with the Air Force before retiring was Chief of the Mental Health Clinic at Ellsworth AFB, SD.

I began as a consultant for Behavior Management Systems in 1990 and have served as their Medical Director since 2000. I was also in Private Practice from 1990 until closing my office in 2011. During my career, I have done extensive work with US veterans and their families.

At Behavior Management Systems I conduct Psychiatric Evaluations, Psychiatric Treatment, and Medication Management for adults and children.

I am married and a father of four.

Bob Holmes - Rapid City

Approved provider for Medicaid, Medicare and many insurance companies.

I studied at the University of Albany, NY where I received my Master of Social Work in 1977. My vast experience started in Albany, NY providing counseling services at the US Military Academy at West Point; later I moved on to the Parsons Child and Family Center, Albany, NY; Hospice in the Hills, Rapid City; Westhills Village Nursing Home; Private Practice in Rapid City, a Life Coach; and counseling services at Behavior Management Systems since 1994. For years, I have enjoyed being the “go to guy” for anger management and marriage counseling needs.

I enjoy music and play the guitar for various local concerts. For several years I helped coordinate musical entertainment at our staff retreats. I also have enjoyed several trips to far off locations with my wife.

Shannon Howard - Spearfish

Approved provider for many insurance companies.

I earned my Master’s degree at the University of Northern Colorado, Greeley in 2009. Since graduation I have been working in the mental health field as an outpatient counselor. In 2012, I joined Behavior Management Systems in their Spearfish office.

I was trained at the University of Washington where I was able complete an internship under Dr. Marsha Linehan, the creator of Dialectical Behavioral Therapy (DBT). It focuses on mindfulness: being in the present moment; interpersonal effectiveness: how to build healthy relationships; distress tolerance: how to deal with bad things in life without making them worse; and emotional regulation: how to deal with your own emotions more effectively.

I am also trained in Eye Movement Desensitization and Reprocessing (EMDR). It is a unique therapy that has been significantly researched and empirically validated to be effective for working with trauma and specifically PTSD.

I also am a generalist who works with all types of issues. I mainly work with teenagers – adults; including couples counseling. I especially enjoy helping women who have experienced trauma in their lives.

We relocated back to SD in 2012. Now my daughter is growing up closer to family and living in the small community I did as a child. I am happy to have come full circle and enjoy the small town atmosphere, support, and community awareness here in SD. Our family also has a dog, enjoys camping, reading, cooking, traveling, and most of all just spending time with family and friends.

Lisa Kautzman - Rapid City, Spearfish, Hot Springs

Lisa Kautzman

Approved provider for Medicaid, Medicare and many insurance companies.

My higher education began in North Dakota with a B.A. in Nursing from Jamestown College, graduating in 1989. In North Dakota I worked in and Adolescent Psychiatric ward at North Dakota State Hospital.  Later, I graduated with my Master of Science from South Dakota State University, Brookings, in 1998. My areas of study were nursing and psychiatry. I am certified with American Nurses Credentialing Center (ANCC).

After receiving my Masters, I started working at Behavior Management Systems in 1998 providing medication management, supervising our nursing staff, and coordinating staff trainings. I also worked part-time with Dr. Hicks and Dr. Lord in their private practices.

I am honored to have received the following recognitions from Behavior Management Systems: Employee of the Year and the President’s Choice Award.

I am married and have three children. In my spare time, I enjoy time with my family and friends. My hobbies and interests include playing the piano and ceramics and I serve as a Mother Mentor for a Girl Scout Leader. I am a member of AAA and AANP.

Juli Larsen - Rapid City

Approved provider for many insurance companies.

Hi! My name is Juli Larsen and I have worked at Behavior Management Systems since 2013. I am a Licensed Marriage and Family Therapist as well as a Licensed Addictions Counselor and I have been learning and growing as a therapist for the past 16 years.

I attended college at North Dakota State University (Go Bison!) where I received a Bachelor of Science degree in Psychology. Later, I attended graduate school at Nova Southeastern University in Fort Lauderdale, FL and received a Master of Science degree in Marriage & Family Therapy with a Medical Family Therapy specialization.

I enjoy working with adults and teens as well as the gamut of concerns including anxiety, depression, anger management, stress management, mood instability, relationships, addictions, and co-occurring issues.

My husband and I relocated to the Black Hills in 2013 and are enjoying the beauty and outdoor fun that they offer.

Peggy O'Connor - Rapid City

Peggy O'Connor

Approved provider for Medicaid, Medicare and many insurance companies.

Nursing is my second career, which started in 2003, in Reno Nevada, as a cardiac critical care nurse. I received my undergraduate nursing degree from South Dakota State University.

Prior to that, I worked in offices after obtaining a Bachelor of Science from Black Hills State University. In May 2012, I graduated with a Masters in Nursing, specializing in Family Practice, from South Dakota State University. I began practicing Primary Care, Urgent and Emergent Care in Faith, SD and Alaska. Then I worked Occupational Medicine in Williston and Dickinson, ND, before finding work closer to home at Black Hills Urgent Care and now Behavior Management Systems.

I am excited to be working with such an exceptional staff helping others in our community.

Rachel Pettersen - Spearfish

Rachel Pettersen

Approved provider for many insurance companies.

I received my Masters degree from Chadron State College in December 2014 and my Bachelor of Science degree in May 2004 from Black Hills State University.

My career with Behavior Management Systems began in May of 2006 as a Case Manager working with our clients who had severe and persistent mental illness. In 2011 I became a CARE Coordinator until 2013 when I moved within BMS to work with children and their families as a Family Pathways Therapist. I am now serving our clients as an out-patient therapist in Counseling Services.

My work with clients is informed by techniques used in Motivational Interviewing and Cognitive Behavioral Therapy with an additional focus on mindfulness. My approach is person centered as I place a high value on understanding each client as an individual while working to build on their strengths and successes. I am also a member of and in good standing with the American Counseling Association.

When not working, I enjoy time with family and friends. I spend time reading when I can, try to stay physically active through a number of different activities, and enjoy time outdoors.

Kelcey Roberts - Rapid City

Approved provider for many insurance companies.

I graduated in 2010 with a Master of Science from the University of Wyoming, Laramie. My counseling focus is children and their families. I have been a counselor for teens at STAR Academy before coming to Behavior Management Systems in 2012.

I provided services in our Family Pathways Division for over 2 years working with children and their caregivers. I like to offer insight into different parenting techniques that can be used with a variety of behavioral issues. I use Parent Child Interaction Therapy, which can be used to re-teach parents how to interact with their children in a hands on, safe environment. I also frequently work with foster parents to help them identify and understand various behaviors children in foster care are displaying.

My main focus has been helping the survivors of physical and sexual abuse. I am a certified Trauma-Focused Cognitive-Behavioral Therapist (TF-CBT) which is an evidence-based treatment for children and adolescents impacted by trauma and their parents or caregivers. I work closely with the Child Advocacy Center and caregivers to help children recover and heal from their past.

I transferred to our Counseling Services division and specialize in our younger clients.

I am married and the mother of one. I was born in South Dakota and have spent much of my life between South Dakota and Nebraska.

Mike Sprung - Rapid City

Approved provider for Medicaid, Medicare and many other insurance companies.

I received my Master of Social Work from Colorado State University, Fort Collins, in 1986. I started my career in Social Work with the Black Hills Children’s Home where I provided intense “in-home” family therapy for 3 years. I joined Behavior Management Systems in 1989 as an out-patient counselor in the Counseling Services Division.

I specialize in providing counseling services to adolescents and adults who are struggling with Anxiety, Depression, PTSD, Teen Issues, Family Problems, Stress, Divorce, and more.

An avid runner, I have logged many miles running around the Black Hills. I am a proponent of physical activity helping our overall health; both mental and physical.

Brittny Vollmer - Rapid City, Spearfish, Hot Springs

Brittny Vollmer

An approved provider for Medicaid, Medicare and other insurance companies.

Brittny's main focus is to provide psychiatric evaluations and medication management for children and adolescents at all of our  BMS locations. Hours vary by location.

Brittny has 8 years of nursing experience with 6 of them in an inpatient behavioral health facilty working mainly with adolescents and adults.

Brittny received her Master of Science in Nursing degree from Walden University in Minneapolis, Minnesota. She was inducted into Phi Nu Chapter of the Honor Society of Nursing, Sigma Theta Tau International.  Much of her work experience took place in Marshall, Minnesota and Fargo, North Dakota before joining us at BMS.

Executive Council

Alan Solano

Alan SolanoChief Executive Officer

Linda Reidt Kilber

Linda Reidt Kilber Chief Financial Officer

Randy Allen

Randy AllenDirector Mental Health Services Administration

Teri Corrigan

Terri Corrigan Mainstream Director

Jenny Greslin

Jenny GreslinNorthern Hills Site Supervisor

Kim McNemar

Kim McNemar Southern Hills Site Supervisor

Jim Ruhe

Director Mental Health Services AdministrationDirector Mental Health Services Administration

Carrie Werlinger

Carrie WerlingerDirector of Human Resources
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